877.703.4488 info@cloudmybiz.com
App of the Week – Manage lists and make more calls with Call Calendar for Salesforce

App of the Week – Manage lists and make more calls with Call Calendar for Salesforce

Call Calendar

Calling new leads is a burden, and one we’d be happy to ditch if it didn’t generate new revenue. Before you can ever pick up a phone, you have to choose leads to cold call and nurture, create and share lists, then when the day is done, check in to see which leads were missed and need to go on the list tomorrow. Then there’s the hours of calling. Wouldn’t it be great if there was a way to quickly create, edit, share, and check in on the status of call lists, and quickly go from one call to another without having to find your place, saving you time and making you more money? Well, you can with Call Calendar for Salesforce!

Creating and maintaining batches of sales prospects for you and your team to call on a daily basis can be a bit of a chore. But with Call Calendar, you and/or your team can schedule calls for Leads or Contacts in bulk with a few simple clicks.

Call Calendar only works if you’re in the US (or at least have your org set up for the English-USA locale), but it’s free and easy to use. Check it out!

Tip of the Week – Improve Salesforce Activity reporting in the New Year

Tip of the Week – Improve Salesforce Activity reporting in the New Year

Salesforce Activities can be an invaluable tool for your organization. Events can help your team manage and sync their schedules, Tasks help ensure everything gets done in a timely fashion, and when your team is good at logging their activities, the notes are available to keep everyone appraised on the status of every Account, Contact, and Lead. But everyone has their own style of logging calls and meetings, and it can be difficult to follow all of those notes. Well, we have a few suggestions to help you clean up your Activities in our first Tip of the Week for 2014!

“Call”, “Called client”, “VM”, “LVM”, “Voicemail”, you just want to know how much time your team is spending on the phone. Help your team out by giving them a list of the most used subjects (see instructions here) to keep everything consistent. It will also help them log their Activities in record time. Want to see a report with only notes from sales pitch meetings? Add a custom Reason picklist field to activities to help pull out only what you need. And if you really need to bring the most important notes to the top of the list for management, The ButtonClick Admin has some great advice! Check it out here.

-Jared and the Salesforce Guys