Sometimes, it is all about the little things in life. Small pleasures such as smelling the flowers, having a nice piece of chocolate after a great meal or seeing that perfect sunset. We always say, don’t sweat the small stuff, but you know what, the small stuff is exactly what can set our minds at ease and make everything better, or it can constantly grate and annoy us to no end. The tip this week is all fixing a small issue that will make your life just a little bit better.
The issue I am referring to is that an email sent from Salesforce, will often appear as sent from “firstname.lastname@example.org on behalf of Sender FirstName LastName” rather than your own name and email. This might seem inconsequential, after all, when you hit reply the email will still go to the correct address, however, it just doesn’t look great. Not to mention it can be a bit confusing on both ends of knowing who you are messaging and who to reply to. Like most aspects of Salesforce, with just a little know how, you can easily remove the “noreply” line, and have just your own name and email, when sending email from Salesforce.
-Ryan and the CMB Team
CEO of CloudMyBiz Salesforce CRM consulting services with a deep knowledge in the lending industry. Taking keen interest in the project management side of operations, playing a vital role in the 31% YOY company growth. Strategic leader, mastering the ability to problem solve at every level of the business, providing effective solutions for clients.