As AI continues to penetrate deeper into just about every industry and vertical, it comes as no surprise that it is also beginning to make its presence felt in Alternative lending and finance. However, when it comes to AI and Machine Learning, there are many myths out there that make the technology sound too complex for smaller companies. Some of these myths include:
AI is Always a Black Box
Datasets Must be Prepared by Data Scientists
AI Costs a Fortune
Risk Experts Don’t Need AI
AI for lending is a powerful tool, and if you had ever thought it was beyond your reach due to one of the above reasons, you might be able to think again. Especially if your loan management system is built on Salesforce, then you have the option to utilize the fantastic power of the Salesforce Einstein AI, and unlock deep insights into your business.
CEO of CloudMyBiz Salesforce CRM consulting services with a deep knowledge in the lending industry. Taking keen interest in the project management side of operations, playing a vital role in the 31% YOY company growth. Strategic leader, mastering the ability to problem solve at every level of the business, providing effective solutions for clients.
It was a big part of Dreamforce 2019. It was the subject of a handful of keynotes. And it is slowly creeping into everyday aspects of our lives. The “It” is AI.
AI, in the form of Einstein, is quickly growing in role and importance inside the Salesforce platform. However, the AI of Salesforce isn’t exactly the AI that is more commonly thought of by most people. In general, AI simply refers to a machine that is able to have experiences, process them, learn from them, and change its future behavior based upon that growing body of knowledge.
In regard to Salesforce, the company isn’t looking to build a walking, talking robot that can pass for a human (or at least they haven’t told us about it yet). Instead, they have set their sights on something simpler and with directly tangible benefits, namely, getting better insights and results from your CRM data and leaving the creation of Skynet to Google or Amazon.
Practically speaking, this means that the Salesforce AI will begin influencing many many aspects of the platform, delivering analysis recommendations, helping you find data or results faster and generally doing complex data crunching tasks with ease. The idea isn’t to replace workers, but to enable them to do their jobs better and faster.
For a bit more on Salesforce and AI, see the link below and hear from the Salesforce’s Chief Scientist
CEO of CloudMyBiz Salesforce CRM consulting services with a deep knowledge in the lending industry. Taking keen interest in the project management side of operations, playing a vital role in the 31% YOY company growth. Strategic leader, mastering the ability to problem solve at every level of the business, providing effective solutions for clients.
Want to get started with AI and machine learning but don’t know how? Well the Coveo AI search is a great entry point. You are your team run dozens or hundreds of searches a day. Keywords, phrases or just plain old questions. But the results you get aren’t always helpful. The Coveo AI goes beyond federated search to automatically recommend the most relevant content, in one unified results list, wherever it resides. And the best part, you can get started at no cost with the Free Edition.
Coveo AI search and Machine-Learning analyzes what helps your users self-serve, then optimizes the search experience based on successful outcomes so future users find what they need faster.
CEO of CloudMyBiz Salesforce CRM consulting services with a deep knowledge in the lending industry. Taking keen interest in the project management side of operations, playing a vital role in the 31% YOY company growth. Strategic leader, mastering the ability to problem solve at every level of the business, providing effective solutions for clients.
Remember back when IBM’s Watson became the champion of Jeopardy! Sure, it almost seems unfair to pit humans against data storage machines, but we did it anyway. Now, Watson has moved beyond trivia and is working to make our businesses faster, and smarter. Designed for Service Cloud users, Watson Discovery for Salesforce proactively identifies case resolving content and improves search results through continuous relevancy training, powered by machine learning.
Watson Discovery for Salesforce is designed to give your agents the information they need to resolve customer cases quickly and efficiently, no matter where it lives, right from within the Salesforce Service Cloud
CEO of CloudMyBiz Salesforce CRM consulting services with a deep knowledge in the lending industry. Taking keen interest in the project management side of operations, playing a vital role in the 31% YOY company growth. Strategic leader, mastering the ability to problem solve at every level of the business, providing effective solutions for clients.
