This weeks app is part app, part workflow solution. With the recent release of Spring 2019, and the enhanced Lightning Flows – a new section has appeared on the Salesforce AppExchange – Flow Solutions. Flow solutions help companies, through either pre-built templates or customized flow options in the flow builder, to empower businesses to connect to third-party systems without additional code or integrations. This week’s Flow solution, Vidyard, allows users to embed videos directly into Salesforce, and then create an automated workflow dependant upon how users interact with the video.
“You’ll now know if a viewer has skipped over your demo, or watched the entire thing. Use this new-found knowledge to serve up appropriate reminders, and identify your most engaged customers. The possibilities are limitless!”