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Weekly Top 5 – Everything you need to track turnaround time in Salesforce

Weekly Top 5 – Everything you need to track turnaround time in Salesforce

When you’ve got a product to sell and your competitors are chomping at the bit to snipe your potential clients away, the name of the game is speed. If you can move faster than the competition, you maximize your chances to win the deal. In order to accelerate your sales process, you need to get a handle on the turnaround time for each step, identify the bottlenecks, and collaborate with your team to identify solutions for streamlining those rough spots. Below are the 5 things you need to start speeding up your sales cycle in Salesforce.

  1. Date/Time fields for each Stage – Creating a date/time field for each Stage lets you time-stamp when a Lead or Opportunity reaches that stage
  2. Workflow Rules to update the Stage date/time fields – For each date/time field, you’ll need a Workflow Rule to update that field when the Stage is updated to match that.
  3. Formula fields to calculate the time between each Stage – For example, if your first two stages are App Out and App In, you’ll need a Formula to calculate App In – App out.
  4. Reports to calculate average time per stage – It’s best to filter out open deals so that you’re working with the most complete data set. You might want to create one Report for deals you won and another for deals you lost to get a solid understanding of why you win some and lose others.
  5. Goals for improvement – Information is all well and good, but if you don’t set goals for future improvements, there will be no urgency to make those improvements.

This is a simple Salesforce solution for identifying bottlenecks and improving your processes, but it can be very powerful. If you need a more dynamic solution, something targeted at your specific Salesforce process, or recommendations on how to meet your goals, talk to the team at CloudMyBiz today!

-Jared and the Salesforce Guys

How eSignatures Can Make Your Business More Money

How eSignatures Can Make Your Business More Money


In the world of system improvements, there are very few things you can do in a short period of time with a minimal investment and see immediate and notable results. Implementing an eSignature solution such as DocuSign is just that kind of improvement! In our first installment of this new weekly blog, let me tell you how implementing eSignatures will make you more money fast!

  1. Documents get signed faster – Salesforce reports 90% same day signatures, and 70% within the hour!
  2. Documents are automatically generated – using templates, your applications, contracts, and anything else are ready to go, reducing human error and letting your sales team spend their time doing what they do best!
  3. Automatic follow-ups – by configuring automatic follow-ups, your team can keep selling while the system follows up on unsigned documents!
  4. Instant updates – when a document comes back signed, your team can be notified instantly, allowing them to move quickly on hot business and close deals faster!
  5. Fully integrated with Salesforce – not only can documents be generated and sent instantly from within Salesforce, if your clients make changes to fields you specify, such as updating their phone number, adding their social security number, or correcting the spelling of their name, those updates will be automatically made within the system, saving you more time and further reducing the chance of errors!

For more information on DocuSign, check out this post, and don’t forget to reach out to CloudMyBiz to learn how implementing eSignatures can meet your business’s needs.