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How to Adjust Your AI Strategy to Address Volatility in a Time of Crisis

How to Adjust Your AI Strategy to Address Volatility in a Time of Crisis

Sourced through Scoop.it from: www.salesforce.com

Great insights on how to work with uncertainty and volatility. The real lesson is that whether you use data with heavy AI, or completely without, to go slow during these times and be thorough when evaluating your business needs.

AI for Lending

AI for Lending

big data, AI for Lending

As AI continues to penetrate deeper into just about every industry and vertical, it comes as no surprise that it is also beginning to make its presence felt in Alternative lending and finance. However, when it comes to AI and Machine Learning, there are many myths out there that make the technology sound too complex for smaller companies. Some of these myths include:

  • AI is Always a Black Box
  • Datasets Must be Prepared by Data Scientists
  • AI Costs a Fortune
  • Risk Experts Don’t Need AI

AI for lending is a powerful tool, and if you had ever thought it was beyond your reach due to one of the above reasons, you might be able to think again. Especially if your loan management system is built on Salesforce, then you have the option to utilize the fantastic power of the Salesforce Einstein AI, and unlock deep insights into your business.

 
Click to learn about AI for Salesforce

 

-Ryan and the CloudMyBiz Team

 


 

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CRM Predictions for 2020

CRM Predictions for 2020

Wow! Are we are already mid-February, 2020? As the year is moving so fast, we thought it would be the right time to talk a bit about the Salesforce trends and things to watch for in the rest of the year. 

In no particular order, here are a headlines of some Customer Relationship Management trends for 2020:

  • Marketing teams will begin to understand the customer identity problem
  • AI impacts will begin to significantly increase
  • Voice technology will begin to revolutionize the sales process
  • Customer service agents take on elevated mandates
  • Cross-company integrations bring it all together

Also, a nice quick read from Salesforce has a number of Executives Predicting the Future of Business in 2020 and Beyond!

 

-Ryan and the CloudMyBiz Team


 

Want to get started with Salesforce? 

Need custom development or consulting to enhance the Salesforce you already have?

 

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How AI Will Impact the Lending Industry

How AI Will Impact the Lending Industry

It wasn’t so long ago that doing business online wasn’t considered to be a given. Depending on the industry you were in, the attitude may have been something like, “Internet? We don’t need that to do our jobs!”

AI and lending

Can you imagine saying that now?

Well in a few short years, there is a pretty good chance we will be saying that same thing again, only this time it will be about AI. As in, every business will be using some form of AI and it will be virtually unthinkable that a company wouldn’t be. AI and machine learning platforms can provide tremendous benefits to a business, from providing actionable insights, to reducing or eliminating time consuming manual tasks.

As AI only continues to grow, we wanted to share a recent article from Forbes, discussing Three Ways AI will Impact the Lending Industry

Click to read the article!

In addition, for anyone using Salesforce, regardless of industry, the presence of AI is steadily becoming apparent in the ecosystem. Want to see how much? Take a peek at the link below, where you can see on the Salesforce AppExchange there are over 170 apps that offer some form of AI, and not to mention the various components, bolt solutions and consultants that can help enable AI for your business on Salesforce!

Click to see the list!

 

-Ryan and the CloudMyBiz Team

 


 

Need a better Loan Management Solution?

Want to get started with Salesforce?

 

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How Salesforce is Approaching AI

How Salesforce is Approaching AI

It was a big part of Dreamforce 2019. It was the subject of a handful of keynotes. And it is slowly creeping into everyday aspects of our lives. The “It” is AI.

AI, in the form of Einstein, is quickly growing in role and importance inside the Salesforce platform. However, the AI of Salesforce isn’t exactly the AI that is more commonly thought of by most people. In general, AI simply refers to a machine that is able to have experiences, process them, learn from them, and change its future behavior based upon that growing body of knowledge.

In regard to Salesforce, the company isn’t looking to build a walking, talking robot that can pass for a human (or at least they haven’t told us about it yet). Instead, they have set their sights on something simpler and with directly tangible benefits, namely, getting better insights and results from your CRM data and leaving the creation of Skynet to Google or Amazon.

Practically speaking, this means that the Salesforce AI will begin influencing many many aspects of the platform, delivering analysis recommendations, helping you find data or results faster and generally doing complex data crunching tasks with ease. The idea isn’t to replace workers, but to enable them to do their jobs better and faster.

For a bit more on Salesforce and AI, see the link below and hear from the Salesforce’s Chief Scientist

 

Click to learn more!

-Ryan and the CloudMyBiz Team

 


 

Want to get started with Salesforce? 

Need custom development or consulting to enhance the Salesforce you already have?

 

Contact us