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Tip of the Week – How to Encourage New Software Adoptions

Tip of the Week – How to Encourage New Software Adoptions

So you just installed new software in your company to boost productivity and growth? Great! But how do you get everyone on your team to really commit to adopting and using the new features? Poor adoption can lead to a fractured and dissatisfied team, as well as potential business setbacks and losses. Whether you have made a significant change, like moving your entire operation onto Salesforce, or a smaller one, like adding a group messaging app such as Slack, encouraging software adoption can be challenging.

 

For each user, the adoption arc will be unique, but the following practices are a great place to start:

  • Transparent Communication: Talk to your team openly. Make sure everyone understand what change is being made and why. Take some time to spell out the benefits.
  • Early Adopters: If possible, make the new software available for experimentation prior to the official launch. Give your team a risk free opportunity to explore
  • Success Stories and Super Users: Do you have any early adopter wizards? Super users who immediately pick it up and run? Share their stories to encourage the team. Explore what is working well and let them share tips from personal experience.
  • Appreciation and Recognition: Little rewards can go a long way. Simple shout outs to a new successful adoption, or a quick thank you message can keep the adoption rolling.
  • Support Structure: If anyone is struggling, make sure you have the resources readily available to help. Make it easy to get help, and push the message that it’s ok to ask for help. Nobody wants to be ostracized for struggling with a new system.

-Ryan and the CMB Team

Tip of the Week – Chrome Extensions for Salesforce

Tip of the Week – Chrome Extensions for Salesforce

Salesforce is the #1 CRM in the world. Google Chrome is the #1 browser in the world, swallowing up around 50% of the browser market share. So it only seems natural that the two would start integrating.

Google Chrome has extensions for just about everything in Salesforce: login, productivity, debugging and code search tools, and more! You can enhance your dashboards, analyze code, and set custom hotkeys. What’s more, this is only a partial list of the extensions out there! If you can dream it, there’s a chance someone has developed it.

Click Here for a List of Some Top Extensions!

-Ryan and the CMB Team

App of the Week – Use DemandTools for Powerful Administrator Productivity

App of the Week – Use DemandTools for Powerful Administrator Productivity

This data quality toolset gives administrators significantly increased power over their data. Use it to mass load, manipulate and verify any data. You can de-dupe data sets (even Leads that duplicate Contacts or Accounts) and compare external data to Salesforce data. DemandTools is exactly what administrators need to manage and control their Salesforce org.

“DemandTools is an enterprise capable suite of data quality modules to control, standardize, verify, de-duplicate, import & generally manipulate Salesforce and/or Force.com data.”

Check it out here!

App of the Week – Enhance Collaboration & Productivity with Egnyte for Salesforce

App of the Week – Enhance Collaboration & Productivity with Egnyte for Salesforce

Document sharing and cloud access is surely and steadily becoming the norm across all business platforms. Ask anyone who has been using it for a while if they want to go back to the old system of sending individual docs back and forth with minor edits here and there. Not a chance. What if you could have that power of collaboration with your team, but also have it accessible directly in Salesforce? That’s what Egnyte aims to do.

With Egnyte for Salesforce, your teams can securely access and easily share files and folders in Egnyte Connect. This integration increases collaboration and responsiveness, streamlines operations, and facilitates more meaningful customer engagements.

Check it out here!