If you work via many different messaging and communication platforms, you might be wasting time and energy trying to keep them all coordinated. SMS Magic is a comprehensive text messaging app that sends SMS and MMS bulk messages, surveys, multi-touch campaigns, schedule appointments, register attendees and more with any standard or custom objects. It connects your CRM, phone contacts, and records all through SMS conversations.
With 1500+ global customers, SMS-Magic is the largest global provider of conversational text messaging for SF. Intuitive/Intelligent desktop simplifies/accelerates responses and personalizes conversations to increase conversions & customer satisfaction.
CEO of CloudMyBiz Salesforce CRM consulting services with a deep knowledge in the lending industry. Taking keen interest in the project management side of operations, playing a vital role in the 31% YOY company growth. Strategic leader, mastering the ability to problem solve at every level of the business, providing effective solutions for clients.
Two months ago, just before Dreamforce ’16, we shared with you a powerful SMS application called HeyWire. With all the news about new Salesforce acquisitions (9 so far in 2016, if my count is right), we missed that Salesforce bought HeyWire just before that post. At Dreamforce, Salesforce announced that HeyWire is now LiveMessage, and it’s getting some awesome new features.
LiveMessage is currently in beta, and is set to hit full release this winter. On top of the already powerful SMS integration, LiveMessage will also include integrations with Facebook Messenger and other chat tools, allowing businesses to connect with customers wherever they’re already chatting. What’s more, it is fully integrated with the Lightning Console, Sales and Marketing ready, and powered by Salesforce Einstein, making this tool a must for every business! Watch the demo below and keep an eye out for more in the coming months!
CEO of CloudMyBiz Salesforce CRM consulting services with a deep knowledge in the lending industry. Taking keen interest in the project management side of operations, playing a vital role in the 31% YOY company growth. Strategic leader, mastering the ability to problem solve at every level of the business, providing effective solutions for clients.
I don’t know about you, but more and more of my life these days is spent on my smartphone. Sure, there’s social media, selfies, cats, and calls with my mom. But there’s also work email, office instant messaging, the work line VoIP app, Salesforce1, and more. Honestly, half of this post was written on my phone! And the quickest, least invasive, most effective way to reach me on a daily basis: text messages. I’m not alone. Texting is the most common cellphone activity, texts are more often read and responded to than email, and are used by more people than actual phone calls. So, if you want to reach your customers, you should be looking towards SMS, and I’ve got an app that you should definitely check out!
SMS text chat, campaigns and automated workflows for customer service and sales, seamlessly integrated with Service Cloud. HeyWire LiveText Agent enables your call center for customer texting via existing 1-800 or landline business phone numbers.
HeyWire is one of the best SMS applications I’ve seen on the AppExchange, and is very much worth a look. Check it out today!
CEO of CloudMyBiz Salesforce CRM consulting services with a deep knowledge in the lending industry. Taking keen interest in the project management side of operations, playing a vital role in the 31% YOY company growth. Strategic leader, mastering the ability to problem solve at every level of the business, providing effective solutions for clients.
You’ve got an exciting new product, have just started offering a valuable new service, or simply want to check in with one of your customers. But email is so cold. Nowadays, everyone texts, and a text or phone call is so much more personal than an email. But with hundreds or thousands of Leads and Contacts, you’ll never have time to contact everyone in such a personal way. Not to worry, CallHub has your back!
CallHub lets you schedule calls or text messages to prospects in your Campaign. Great tool to get new leads and to increase customers coming back to you. It tracks responses and records activity history automatically. Schedule automated voice calls or send text messages for your Salesforce Campaigns. Businesses use it for outreach programs, reminders, confirmations and verifications.
This brand new app doesn’t have any reviews just yet, so check it out and give them some feedback today!
CEO of CloudMyBiz Salesforce CRM consulting services with a deep knowledge in the lending industry. Taking keen interest in the project management side of operations, playing a vital role in the 31% YOY company growth. Strategic leader, mastering the ability to problem solve at every level of the business, providing effective solutions for clients.
