For most admins out there, encouraging and driving user adoption is a constant challenge. Especially when it comes to some of the more significant changes, such as switching from Salesforce Classic to Lightning. After all, some people just don’t want to take the time and energy to get used to new screens, new structures, and new functionality.
Well, Salesforce has made it easier for admins everywhere to encourage user adoption with their Lightning Usage App.
The Lightning Usage App, released in the Summer of 2018, gives admins a way to track the adoption and usage of Lightning Experience. You get many important metrics, like daily active users, most visited pages and the types of browsers used in Lightning. With all of these statistics easily findable, admins can make better and more informed decisions on how to further their adoption efforts.
What’s more, the app is totally free to use. Admins simply need to go to the App Launcher, type in Usage, and then click Lighting Usage. Getting insights on how your users are using Lighting is just as simple as that.
-Ryan and the CloudMyBiz Team
CEO of CloudMyBiz Salesforce CRM consulting services with a deep knowledge in the lending industry. Taking keen interest in the project management side of operations, playing a vital role in the 31% YOY company growth. Strategic leader, mastering the ability to problem solve at every level of the business, providing effective solutions for clients.