877.703.4488 info@cloudmybiz.com
App of the Week – Sales Team Training with Brainshark

App of the Week – Sales Team Training with Brainshark

Some of the most successful salespeople are just naturals at the game. For the rest of us, there are plenty of resources out there for training and skills coaching. Brainshark is one of those resources. Integrated directly into Salesforce, Brainshark can keep your current team sharp with detailed analytics, coaching or quickly onboard new sales reps and get them up to speed.

Brainshark provides sales reps with the training, coaching, content, and analytics they need to be prepared to have better sales conversations with prospects and customers, and close more deals.

Check it out here!

Tip of the Week – Intro to Salesforce Einstein

Tip of the Week – Intro to Salesforce Einstein

Over the years, there have been countless books and movies about robots gone bad, and evil AI. However, not all artificial intelligence is bad. Take Salesforce Einstein for example. Einstein is an AI system created by Salesforce, for Salesforce, and released about a year ago. Einstein enhances your team’s sales productivity by providing intelligent recommendations, smart predictions, and automation throughout the sales process.

In short, Sales Cloud Einstein is a virtual data science team that learns from your own team’s sales activities and CRM data and can help you identify the best leads, convert opportunities more efficiently, and retain customers with ease. What’s more, you can customize it to meet your business’s exact needs. After all, with a name like Einstein, you know this is an AI you can trust.

Click Here for More Info on Einstein!

-Ryan and the CMB Team

App of the Week – Learn Salesforce with Trailhead Tracker

App of the Week – Learn Salesforce with Trailhead Tracker

The Trailhead learning system for Salesforce is a great way to train up new employees or to give existing members of your team greater depth of knowledge. The Trailhead Tracker makes the Trailhead experience even better. You can customize the Trailhead map, foster a culture of learning and maybe even add a bit of healthy competition, all synced directly into your org, and updated in real time.

With Trailhead Tracker, you can easily guide your employees through Trailhead by assigning badges and building reports and dashboards to map out their learning adventure.

Check it out here!

Tip of the Week – Pocket Guide to the Best Learning Management Systems

Tip of the Week – Pocket Guide to the Best Learning Management Systems

Growth and expansion can be very exciting for any company. Whether you are adding just one new hire, or a whole new team, usually it means good things are going on. However, there is always the dreaded downside of growth: training. It can be a laborious and challenging process to get new people up to speed and ready to dive in. Even if your trainers have detailed, comprehensive plans, and plenty of time to schedule and work with new people (which they don’t always have), it is still possible for gaps to appear in knowledge bases, or to simply have a trainee get lost in the sea of information.

 

An LMS, or Learning Management System, is designed to remedy this, by providing an orderly and thorough training for just about anything you want to learn or teach. From user adoption programs, to new hire training, to common community education, an LMS can run it. For those of us in the tech and sales world, there are also a growing number of LMS apps that can be installed and run directly on Salesforce. However, the question inevitably is… which LMS to choose? We at CloudMyBiz have spent some time combing through the various LMS apps on the Salesforce AppExchange, and have put together a little cheat sheet for some of the more popular LMS apps available there. Take a look, and hopefully this little guide will help you make the right decision and move your organization onward and upward.

Author’s Note: The comparison chart provided was compiled to the best of our knowledge and using the most up to date materials we could find. If there are any errors or omissions we gently apologize, and would be happy to correct them as needed.

-Ryan and the CMB Team

 

App of the Week – Create your own Trailhead Learning with Impact LMS

App of the Week – Create your own Trailhead Learning with Impact LMS

 

Training new employees can be a challenging process. You don’t want to completely stop the train in order to get new people on-board and up to speed. That is why a customizable Trailhead learning platform could be essential to your org’s growth and stability. Creating your own online training program is the most efficient and effective way to bring on board new people or even further train your current employees.

With Impact LMS, you can deliver a Trailhead experience for your employees and partners. Create online training with ease. Impact enables a true Salesforce LMS. Take advantage of Work.com Badging, Chatter collaboration and the proven Salesforce.com security model.

Check it out here!