Over the years, there have been countless books and movies about robots gone bad, and evil AI. However, not all artificial intelligence is bad. Take Salesforce Einstein for example. Einstein is an AI system created by Salesforce, for Salesforce, and released about a year ago. Einstein enhances your team’s sales productivity by providing intelligent recommendations, smart predictions, and automation throughout the sales process.
In short, Sales Cloud Einstein is a virtual data science team that learns from your own team’s sales activities and CRM data and can help you identify the best leads, convert opportunities more efficiently, and retain customers with ease. What’s more, you can customize it to meet your business’s exact needs. After all, with a name like Einstein, you know this is an AI you can trust.
-Ryan and the CMB Team