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Salesforce Director of Marketing Insights on Communicating to Customers During COVID-19

Salesforce Director of Marketing Insights on Communicating to Customers During COVID-19

Six ways brands can communicate effectively to customers.

Sourced through Scoop.it from: www.chiefmarketer.com

The six ideas recommended, connect, inform, support, teach, entertain and provide, make a lot of sense. Not all of them apply to every company, especially the smaller ones, but the essential lesson is that there is a new normal out there, and it isn’t going back to the old ways.

“You’ve got to realize that digital is now a key piece…Every event moving forward in the next normal will be hybrid.”

FUNDINGO is on the Salesforce AppExchange!

FUNDINGO is on the Salesforce AppExchange!

FUNDINGO is on the Salesforce AppExchange!

 

Loan management software that allows alternative lending companies to streamline the entire process of originating, underwriting and servicing loans.

 

For some lenders, the impact of the COVID-19 pandemic means a spike in applications for business loans. That’s putting a strain on loan management systems, making it difficult to respond quickly. AppExchange partners like FUNDINGO allow employees to remotely access and manage all of the required documentation to complete funding in a timely, organized, and accurate manner.

 

FUNDINGO Loan Origination Management and Automation

FUNDINGO Loan Entry App

 

Additionally, the shutdown is creating payment challenges for many businesses that rely on merchant cash advances. According to legal experts, MCA firms may need to adjust their servicing contracts during the crisis in order to comply with government regulations. Making these adjustments manually or with outdated systems can be challenging. If your operation might benefit from a more efficient, automated solution, take a look at the FUNDINGO Loan Servicing Management and Automation solution.

Customer Service From Home: 4 Service Leaders on How to Support Remote Teams

Customer Service From Home: 4 Service Leaders on How to Support Remote Teams

Seasoned service experts share tips on how they help their work-from-home teams deliver exceptional service experiences in a time of increased contact volume.

Sourced through Scoop.it from: www.salesforce.com

Our favorite insight – “We are doing virtual bring-your-kids-to-work and virtual bring-your-fur-babies to work as well as virtual happy hours and meme-offs.”

Work.com

Work.com

Sourced through Scoop.it from: www.salesforce.com

For guiding businesses back to re-opening, Salesforce is always a good option. And not just because of the support options like these!

Salesforce CEO Marc Benioff created a ragtag corporate alliance to source 50 million pieces of medical gear in 10 days | Markets Insider

Salesforce CEO Marc Benioff created a ragtag corporate alliance to source 50 million pieces of medical gear in 10 days | Markets Insider

Sourced through Scoop.it from: markets.businessinsider.com

Definitely worth sharing – seeing how companies can work together for the greater good!