Following the vague terms of bill A10118A/S5470B, which would require New York lenders to provide certain uniform disclosures, it’s no surprise that industry leaders are reacting with frustration. Steve Denis, Executive Director of the Small Business Finance...

Changing times result in changing industries. With stiff competition among businesses, the new standards for success are being set by customer expectations. Industries from education to lending are learning fast that to stay in business, they must remain highly...

With the economic downturn taking a toll on lenders and borrowers alike, more borrowers have turned to non-bank options for their funding. However, on the opposite side of this dilemma sits the federal agencies overseeing the activities of these lenders. The urgency...

  Trade shows, weddings, vacations, family visits. Humans are social animals and it’s in our nature to stay connected. For hundreds of years, we were bound to paper mail at best. Then, air travel changed that all. But now with travel being risky (if even...

Both businesses and individuals have taken the COVID health emergency as an opportunity to bring their operations online. As the number of remote financial transactions grows, more and more companies are trying to capitalize on this trend. However, with billions of...

We’re finally beginning to understand how to care for our physical health in the pandemic. Wear your mask, keep a safe distance from other people, avoid crowded and poorly ventilated spaces. Simple enough, right? But what about the health of your finances? Just like...

While we were gently easing into digitized life, the world decided it had other plans in mind. The infrastructure was there, but now tech has to adapt to the broad capabilities it has to serve. Is it ethical to record data on employees’ health? How do you keep workers...

When the world went digital, so did finance. Unlike many industries, finance had a fairly easy transition from in-person to virtual life. That said, when you consider how common things like virtual banking and virtual bill pay were even before the pandemic, it’s...

What good is your data doing if it’s not being used? While there are plenty of Salesforce apps for lenders, they’re only good if you understand how to use them. Fragmented data across multiple programs is harder to keep track of and interpret, costing crucial insights...

With mounting financial pressure on borrowers and lenders, the economy is fighting to recover from the pandemic. Lenders and investors sat cautiously after the 2008 recession, leaving struggling businesses limited resources. However, will they act quicker this time?...

Like many others that can’t get to their offices to work, lenders are finding it difficult to manage their day-to-day operations. How can we handle applications, evaluate borrowers, and service loans when all the information we need is sitting in a desktop computer or...

Always looking ahead and looking for improvements, Salesforce has a great new feature on the horizon. Being released in Summer 2020 are some new, powerful features for the Salesforce Optimizer. "With the new Salesforce Optimizer Lightning app, you can now obtain a...